Privacy Policy

Last updated: 21/07/2026

1. Introduction

  • TutorNextDoor (“we”, “us”, “our”) is committed to protecting the privacy and personal information of our customers, tutors, students, and website visitors.

  • This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, contact us, book tutoring services, apply to become a tutor, or communicate with us.

  • We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

  • TutorNextDoor is a tutoring service provider connecting students and families with qualified tutors for educational support.

  • The organisation responsible for handling your personal data is:

  • TutorNextDoor

  • Operated by: NJN Enterprises Ltd

  • Company registration number: 16931803

  • Email: tutor.nextdoor@yahoo.com

  • We are the data controller for the personal information we collect.

3. Information We Collect

  • We may collect the following types of personal information:

    Parents and Students

  • Parent/guardian name

  • Student name

  • Student age and school year

  • Contact details including email address and phone number

  • Home address (where door-to-door tutoring is requested)

  • Subjects and areas of support required

  • Learning goals and educational requirements

  • Information provided during enquiries or consultations

    Tutors

  • Name and contact details

  • Education history and qualifications

  • Teaching experience

  • Subject expertise

  • Availability

  • References or information required during the application process

    Website Visitors

  • When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Website usage information

  • Cookies and similar technologies

4. How We Use Your Information

We use personal information for the following purposes:

  • Providing Tutoring Services

  • We use student and parent information to:

  • Arrange tutoring sessions

  • Match students with suitable tutors

  • Communicate regarding lessons

  • Manage bookings and schedules

  • Provide educational support

  • Managing Tutor Relationships

We use tutor information to:

  • Review tutor applications

  • Assess suitability for tutoring roles

  • Communicate about available opportunities

  • Manage payments and administration

  • Communication

We may use your contact information to:

  • Respond to enquiries

  • Provide updates about your tutoring service

  • Send important service-related messages

  • Improving Our Services

We may use information to:

  • Improve our website

  • Understand customer needs

  • Develop our tutoring services

5. Our Legal Basis for Processing Information

Under UK GDPR, we rely on the following legal bases:

Contract

  • We process information necessary to provide tutoring services that you request.

  • Legitimate Interests

  • We process information where it is necessary for the operation and improvement of our business, communication, and administration.

Consent

  • Where required, we will ask for your consent before processing information, such as for certain marketing activities.

  • You may withdraw consent at any time.

6. Children’s Data

  • Because TutorNextDoor provides educational services, we may collect personal information relating to children and young people.

  • We take extra care when handling children’s information and only collect information necessary to provide tutoring services.

  • Information about students is normally provided by a parent or legal guardian.

7. Sharing Your Information

We may share personal information with:

  • Tutors

Where necessary to provide tutoring services, we may share relevant student information with an assigned tutor, such as:

  • Student name

  • Year group

  • Subject requirements

  • Learning goals

  • Lesson location (where applicable)

  • Tutors are expected to keep this information confidential and only use it for providing tutoring.

Service Providers

We may use trusted third-party providers that help us operate our business, including:

  • Website hosting providers

  • Payment providers

  • Communication platforms

  • Business administration services

  • These providers are only allowed to process information for agreed purposes.

Legal Requirements

  • We may disclose information where required by law, regulation, or legal proceedings.

8. How We Protect Your Information

We take reasonable steps to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Accidental disclosure

  • Access to personal information is limited to people who need it for legitimate business purposes.

  • However, no online service can guarantee complete security.

9. How Long We Keep Your Information

  • We keep personal information only for as long as necessary for the purposes it was collected.

Examples:

  • Customer information: retained while providing services and for a reasonable period afterwards for legal and administrative purposes.

  • Tutor information: retained while the tutor relationship exists and afterwards where necessary.

  • Enquiry information: retained for a reasonable period to manage follow-up communication.

  • When information is no longer required, it will be securely deleted or anonymised.

10. Cookies

  • Our website may use cookies to improve user experience and understand website usage.

Cookies may collect information such as:

  • Website activity

  • Device information

  • Preferences

  • You can control or disable cookies through your browser settings.

11. Your Data Protection Rights

Under UK GDPR, you have rights including:

  • Right of Access

You can request a copy of the personal information we hold about you.

  • Right to Correction

You can request that inaccurate information is corrected.

  • Right to Deletion

You can request that your information is deleted where there is no legal reason for us to continue holding it.

  • Right to Restrict Processing

You can ask us to limit how we use your information.

  • Right to Object

You can object to certain uses of your information.

  • Right to Data Portability

You may request your information in a commonly used electronic format where applicable.

To exercise any of these rights, contact:

Email: tutor.nextdoor@yahoo.com

12. Marketing Communications

  • We may occasionally send information about TutorNextDoor services, offers, or updates.

  • You can unsubscribe from marketing communications at any time by contacting us or following unsubscribe instructions where available.

13. Third-Party Links

  • Our website may contain links to external websites.

  • We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.

  • Any changes will be published on this page with an updated revision date.

15. Complaints

  • If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

  • You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

  • Website: https://ico.org.uk

16. Contact Us

  • If you have questions about this Privacy Policy or how we handle your information, contact:

  • TutorNextDoor

  • Email: tutor.nextdoor@yahoo.com